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Adult Services - Lincolnshire

Carers FIRST delivers the LIncolnshire Carer Service in partnership with Lincolnshire County Council's Customer Service Centre.

Carers FIRST delivers community based services across the 7 districts of Lincolnshire, currently supporting over 6,000 carers and their families.

You can contact the Lincolnshire Carers Service to talk to someone about your caring role and we will listen and provide you with support. We can help you with:
 

information, advice, and guidance specific to you as a carer
the opportunity to talk in detail about your caring role (a carer's assessment)

support your conversations with people and services such as GPs, social care and hospitals

practical training to help you in your caring role

eligibility for benefits and financial support

opportunities to access support groups and activities so you can meet others in a similar situation to yourself

regular contact by telephone, Carers FIRST website, monthly e-bulletins and "What's On" guides containing details of groups supported by Carers FIRST

Carer’s Emergency Response Plan, which is a plan that you are supported to create and which provides detailed instructions for others to follow in an emergency situation

getting the balance right in your life again

support to access a break or help around the home, depending on eligibility this may be funded through a carer's personal budget

The Customer Service Centre is the first point of contact for all referrals and general enquiries regarding support for carers. You can contact them from 8am to 6pm, Monday to Friday (except on public holidays) on 01522 782224 or CarersService@lincolnshire.gov.uk. To find out more visit Lincolnshire County Council's support for carers.

In an emergency, out of these hours, phone the Emergency Duty Team on 01522 782333.


Groups
Carers FIRST runs groups thoughout the county which give carers the opportunity to come together to meet and chat with others who may find themselves facing similar issues. The groups are informal and all carers are welcome.
We also currently run several groups for carers who are caring for someone who has a mental health condition. These groups are in Boston, Grantham, Sleaford, Pinchbeck and Gainsborough.

Support within the hospitals
We have staff who work from Pilgrim's Hospital in Boston,  Lincoln City and Grantham hospitals and can support patients who live in Lincolnshire who are using Peterborough Hospital. If you or the person you care for have a planned admission, let us know on the Carers Hub number as soon as you have an admission date. We will then be able to liaise with health professionals and adult services to offer support so that not only your stay, but also your discharge from hospital can run as smoothly as possible.


Carers Assessments
A carer’s assessment is the opportunity for you to talk to someone about the impact that caring has on your life. The assessment may be carried out over the telephone, in a community venue or in some circumstances in your home. The assessment will look at how caring affects your physical, mental and emotional wellbeing and whether you are able or willing to carry on caring. It's a chance to focus on you and your needs.
 
If you provide or intend to provide care for an adult, you can request a carer’s assessment by contacting the Lincolnshire Carers Service.
 To find out more about what is involved with a carers assessment in Lincolnshire please visit our Carers Assessment page, visit Lincolnshire County Council's website or speak with a Carer Support Worker who can explain the process in more detail.
 

Partnerships 
Carers FIRST works in partnership with a number of organsiations in Lincolnshire to support carers including:

The Lincolnshire Dementia Family Support Service (DFSS) who help  people with a dementia diagnosis, their families and carers. This countywide service is delivered by specialist Alzheimer’s Society Family Support Workers who help people living with dementia, their carers and family, to navigate through their journey of dementia ensuring service users can step up and step down from other sources of support they require. If appropriate Carers FIRST and DFSS will complete a joint visit to the carer to complete a carers assessment and support plan.


Dementia Family Support Service (DFSS) can be contacted by calling 01522 692681 or emailing lincoln@alzheimers.org.uk

Carers FIRST also works in partnership with Macmillan to support those who are caring for someone who has been diagnosed with cancer, ensuring quality support is provided in a timely manner.
Macmillan have Information and Resource Centres in Lincoln, Boston and Peterborough hospitals and run several support groups across the county. To find out more information call or our Carers Hub or contact Macmillan direct by calling 0808 808 0000 or visiting their website www.macmillan.org.uk.

To find out more about the support we can offer, please take at our Information Booklet and What's On Guides in our Newsletter section

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