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West Kent Respite Services

Do you look after an adult who could not manage by themselves?

Carers FIRST Home and Community Support Service provides support to people who are sick, frail or disabled in their own home or in the community using trained community care staff in South West Kent

You can contact the West Kent Community & Home Care Team on 01634 582132

The Aims of the Short Break (Respite) Service

Through the Short Break (Respite) service we aim to enable you to have a break from caring and to offer people who are being cared for a range of services in their own homes or in the community in a way that respects their dignity, independence and provides them a positive experience. The particular services that we provide will be explained in detail in the individual Care Plan that we will design for you.

Capacity and Funding of the Service

We will always try to meet your needs but unfortunately the capacity of the service is limited and there may be a waiting list for the service that you need. We will inform you if this is the case.

The service is funded through the support of agreements with Kent County Council. In order to meet the needs of the increasing numbers of Carers coming to Carers FIRST Short Break (Respite) Service for support, the service is also available via Direct Payments, Kent Card or Self Funding.

Making a referral

Referrals to the respite services can be made through: Social services, GP’s, family members or self referrals. To make a referral please call us on Tel: 0300 303 155 to register with us as a carer. Your details will be passed onto the generic team who will complete their assessment. If respite is required a member of respite team will contact you for further details and answer any questions you may have regarding respite services and arrange an appointment to come and visit to carry out a respite assessment, with a view of providing you with support

Individual Care Plan and Short Break (Respite) Service Contract

We will design an individual care plan, which will set out in detail what services we will provide. Your care plan, including any personal care needs will be re-assessed from time to time so that we can determine if there are any changes that need to be made. If your needs change or you think that you need more or less support please contact the Respite service manager or Team Leader. You will also be asked to sign a Short Break (Respite) Service Contract.

Short Breaks (Respite) Community Support Workers

Short Breaks support staff are all carefully selected through our recruitment process and undergo a Disclosure and Barring Service check.

All Respite Community Support Workers undertake an Induction Programme and attend courses, which include First Aid, Moving and Handling, Safeguarding of Vulnerable Adults and Children, Administration of Medication, Health and Safety, Food Hygiene, Infection Control, Challenging Behaviour, Dementia Care, plus training specific to the needs of Cared-for persons will also be identified. 

Scheduling of Short Break (Respite) Services

The length of a service visit is based upon the level of need and identified in the care plan i.e. normally 4 hours, but with a minimum of 2 hours. You may be offered longer service visits or more visits if the level of need is high.  We aim, where possible, to provide the service at times to meet your needs including evenings, weekend and overnight.

Care Quality Commission – Regulated Service

The Short Break (Respite) Service is registered with the Care Quality Commission (CQC).  CQC has responsibility to carry out inspections of our service each year to ensure that we continue to meet the standards.  A copy of our registration and the latest inspection report is available in the public areas of our Carer Centre as well as on line.


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