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Carers Rights

Carers FIRST has 3 dedicated Carers Benefits Advisors who work across Kent and Medway, Lincolnshire and Waltham Forest. They are highly experienced in providing general and more personalised advice on carer rights including disability and welfare benefits. 
If you have questions about or difficulty with wellfare benefits, don’t delay or put things off until later. Carers FIRST can help. Whether it’s finding out what you could be entitled to, or getting assistance with filling in forms, we may be able to help or suggest other support locally that you can tap into.

Ask your Care Support and Advice Coordinator (CSAC) as they are familiar with many of the benefit forms you may need to tackle, and you should talk to them in the first instance.

Or you can ask for an appointment to speak to the advisor in your area. Our Advisors run regular face to face surgeries in community venues and and at least 2 phone out surgeries are run each week. Appointments can be made by calling our Carers Hub on 0300 303 1555.

To find out more about what benefits you could be entitled to, please visit our Welfare Benefits Page

Carers UK's 'Looking after someone' is a guide for anyone caring for family or friends. The guide outlines your rights as a carer and gives an overview of the practical and financial support available.The guide includes:

  • A Carer’s Guide: an illustrated introduction to the challenges of caring, from making difficult decisions to looking after your health and wellbeing.
  • Benefits: an overview of which benefits you or the person you can for may be entitled to and information about how to get a benefits check.
  • Other financial help: including help with council tax, fuel costs, pensions and health costs.
  • Practical help: including community care assessment, carer's assessment and direct payments.
  • Technology: information about health and care technology that could make life easier for you and the person you care for.
  • Your workplace: your rights at work, from flexible working and parental leave to protection from discrimination.
  • Other help: how to find other help nationally and in your local community. 

‚ÄčTo download your copy lick on the image below.


There are also some useful websites:

Click HERE to visit the NHS choices website Care and Support area, which has information about eligibility, amounts payable, and how to apply.



Carers UK provides a wealth of information which breaks down the complex issues simply and accurately so you get the full picture of the support available and how to get it. All of our factsheets can be download and if you are a carer and would like to order a free copy of any of the factsheets, contact the Carers UK Adviceline on 0808 808 7777 or at advice@carersuk.org

Turn 2 Us is an easy to use tool which uses plain and simple language which provides provides guidance on how to claim for the benefits which you may be entitled with amounts calculated weekly and annually. If you don’t understand one of the questions, there is a help button to explain the terminology. 

On the same site is another function which enables you to find out about any grants to which you may be entitled from a database resource of thousands of charities. This can be filtered to meet your personal circumstances and tells you what the grant may be used for.

The site is absolutely free and available 24/7 without the need to confide your personal details to a third party.

There is also a free helpline on 0808 802 2000 (Monday to Friday 9am– 8pm) where the trained staff will use the benefits calculator for you but please check out the details you will need to have available before you call.

Turn2Us is part of Elizabeth Finn Care, a registered charity


Age UK provide a useful tool on their website which, based on the information you provide - such as whether you're single/in a couple, where you live, if you care for anyone - will tell you if you're potentially entitled to claim extra money.
Their money matters pages also provides advice on debt, money-saving tips and information on making a will and power of attorney


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