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Kent & Medway Directory

Wherever you live in Kent you will have access to a Carers’ Support Organisation that has been commissioned by Kent County Council and the NHS to provide a Carers’ Assessment and Support Service.

The information that is available in this booklet briefly describes the range of support available. In order to gain information and advice specific to your situation, and to find out about local services in your area that can help you and the person for whom you care, please look on the back page to find the Carers’ Support Organisation that covers your area.

Click here to download the Kent Carers Information Booklet

Kent and Medway Patient Transport Charter
The Patient Charter for non-emergency Patient Transport sets out Kent and Medway patients' expectations of what good quality care and support means when helping us to access care we need. 
Click here to view the Patient Transport Charter

Kent Fire and Rescue Service (KFRS) is appealing to people to make sure their homes, and those of loved-ones and people they care for or come into contact with, are safeguarded from fire.
Just three breaths of fire smoke can be life-threatening and sadly, it is often older residents, or those with mobility problems, physical or mental health issues or impaired sight or hearing, who are injured by fire.
KFRS offers free safety advice and a range of free services to ensure vulnerable members of the community are protected from the risk of fire.
Where needed, KFRS community safety team can provide free home safety visits. These take around 30 minutes and include advice on escape routes, night time safety routines and fire hazards in the house and, if needed, the fitting of free smoke alarms.
In addition, KFRS's vulnerable persons team is able to provide specialist advice to help people stay independent in their own homes for longer and equipment for more at risk residents, including smoke alarms designed for visually and hearing impaired people.
Specialist help might include providing items such as fireproof bedding and fire retartdent materials for immobile smoker, and safety gadgets such as cooker switches for dementia sufferers who have become forgetful about turning the cooker off.
Free advice is available to all residents in Kent and Medway. Eligibility for a home safety visit is assessed on an individual basis and takes into consideration age, health, mobility, lifestyle and other risks.
For more information please go to www.3breaths.info, call 0800 923 7000 (free of charge from UK landlines) or email home@kent.fire-uk.org

Medway Health Help
Medway Clinical Commissioning Group have put together a useful leaflet with services you can contact with any Health Issues and which ones to contact when. Please click Here for details. 

Are your feelings or worries impacting on your relationships, work or life generally? You’re not alone: at least 1 in 4 people in the UK will experience a mental health problem each year.
Live Well Kent can help you improve your mental and physical health and wellbeing. It is a free service for anyone over 17.
You might want to improve your everyday living, become more independent and confident, meet new people, get better skills or find a job. Whatever it is, we’re here to help. We won’t judge you and what we discuss will remain confidential.

Call: 0800 567 7699

Porchlight help people who have nowhere to go and no-one to turn to. Some are people are homeless, others are struggling to cope with the pressures in their lives and need our support to keep on track. 
Working across Kent and the south east, they help vulnerable and isolated people get support with their mental health, housing, education and employment. We provide children, young people and adults with the advice, guidance and skills to live independently in the future, play an active role in their local community and fulfil their potential.
24hr Helpline: 0800 567 76 99   

Shaw Trust provide employment opportunities, skills development training and health and well-being services across the UK. We operate charitable social enterprises, retail shops and work alongside Shaw Education Trust, which runs a diverse chain of academy schools.
Call for general enquiries: 
0800 389 0078


  • 0800 567 76 99


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