Coronavirus (Covid-19)

Our Carers Hub remains open and you can contact us on 0300 303 1555, or email us at

Our webchat is available at various times in the week and every Wednesday 6-8pm

Visit our website and click on the "chat to us" button to open a chat window 

If you need some support, or you just want to contact us for a chat, our team are available to talk and find the help you need. 

Our community team have collated a wealth of local information during this challenging time and are ready to help and will make contact with those who request support either by phone or video chat.

Useful links:

Essex Coronavirus Action

Official Facebook page for residents to connect and discuss issues 

Essex Welfare Service

Support for Essex residents who are without support from family and friends

Your Wellbeing

It's natural to feel anxious during times of uncertainty. Here are some tips which may help you.

Emergency Plan

It is advisable to make a plan should you be unable to continue your caring role.

Benefits Support

Read the latest information on the coronavirus and benefits guidance from Turn2Us


Information regarding funerals and bereavement support.


Guidance from the National Trading Standards Scam Team, including online training

Things to do

Some suggestions of things to do during lockdown