Carers Emergency Alert Card - Haringey

Being prepared for an unplanned event is always a good idea. If you look after a friend or family member having a back-up plan is important if something should happen to you which means you are unable to provide the care you would do normally. 


We advise all carers to create a “What if..” plan which is a really useful document where you put all the information about your caring role in one place. Should you be unable to care for whatever reason, it’s clear exactly what needs to be done if somebody else needs to take over. 


Use your “What if..” plan to help in case of an emergency or unplanned event, such as a sudden illness or accident or travel disruption, for example car/bus broken down. 


Thinking ahead and creating a “What if..” plan or reviewing an existing plan can ease anxiety and give you a sense of control. 


Things to consider include:

- Details of the name and contact details of the person you look after

- Who you and the person you look after would like to be contacted in an emergency – this might include friends, family or professionals.

- Details of any medication the person you look after is taking.

- Details of any ongoing treatment they need.

- Notes of any important information


Make sure that this information is printed and kept safely to-hand, should it ever be needed. Talk about and share the plan with the person you care for and those named as your emergency contacts.


The Herbert Protocol: additional support for those looking after someone with dementia.


Carers Emergency Alert Scheme

The Carers Emergency Alert Scheme is FREE and available to all unpaid carers. It is run by the Community Alarm Service and will give you peace of mind that if anything happens to you, the person you care for will be contacted to check that their support needs are being met

You will receive a card which will identify you as a carer in the event of an accident.

The card is credit card size so it will fit in a wallet or purse and only has your unique PIN number and contact details for the Carers Emergency Scheme. No personal information is recorded on the card.

How does it work?

Carers register with the scheme and provide information about the person they look after (for example, medication) and the names of people who can be contacted in the event of an emergency and who have keys to your home. This information is held by the Community Alarm Service. If the Community Alarm Service receives a call that you have had an accident, they will take action depending on what has happened to you.

How can I join the scheme?

To join the scheme you must be registered as a carer in Haringey. You can download the registration form from our website, talk to one of our team or contact our Carers Hub or call the Integrated Access Team on 020 8489 1400 and either of us can post the registration form to you.

For general information about the emergency alert card scheme, telephone 020 8489 2365, quoting Carers Emergency Alert Card.