Kent Carers Emergency Card

When emergencies happen, our lives are put on hold whilst we deal with the aftermath. For many carers life cannot simply be put on hold, when the person they are looking after relies on them for vital help and support. If a carer is suddenly taken ill, who else will step in?


We advise all carers to create an emergency plan - for you and the person you look after. Having a plan in place can help ease your  worries if you are not able to care for the person you look after at any point in the future. Things to consider include:

  • Details of the name and address and any other contact details of the person you look after
  • Who you and the person you look after would like to be contacted in an emergency – this might include friends, family or professionals.
  • Details of any medication the person you look after is taking.
  • Details of any ongoing treatment they need.


Kent Carers Emergency Card

This is a free service and is available for all carers living in Kent and Medway.

The carer carries it at all times, so that it can be used as an instant source of identification in case of accident or sudden illness.

In an emergency situation a person telephones the contact number on the card and quotes the registration number. The call is received by Kent County Council's 24 hour contact centre. Staff can immediately access the carer's pre-arranged emergency plan and put it into action. 

The card does not have any personal details on it, only a unique registration number and the phone number of the central helpline.

The service is free and available 24 hours a day, 7 days a week.

To apply please call us and we will send you a form, or alternatively Click Here to link to the Kent Emergency Card website