Carer's Emergency Plan

Being prepared for an unplanned event is always a good idea. If you look after a friend or family member having a back-up plan is important if something should happen to you which means you are unable to provide the care you would do normally. 


We advise all carers to create a “What if..” plan which is a really useful document where you put all the information about your caring role in one place. Should you be unable to care for whatever reason, it’s clear exactly what needs to be done if somebody else needs to take over. 


Use your “What if..” plan to help in case of an emergency or unplanned event, such as a sudden illness or accident or travel disruption, for example car/bus broken down. 


Thinking ahead and creating a “What if..” plan or reviewing an existing plan can ease anxiety and give you a sense of control. 


Things to consider include:

- Details of the name and contact details of the person you look after

- Who you and the person you look after would like to be contacted in an emergency – this might include friends, family or professionals.

- Details of any medication the person you look after is taking.

- Details of any ongoing treatment they need.

- Notes of any important information


Make sure that this information is printed and kept safely to-hand, should it ever be needed. Talk about and share the plan with the person you care for and those named as your emergency contacts.


The Herbert Protocol: additional support for those looking after someone with dementia.


Newham Carers Emergency Card Scheme

The Carers Emergency Card Scheme is FREE and available to all unpaid carers. It is run by the Newham Network and will give you peace of mind that if anything happens to you, the person you care for will be contacted to check that their support needs are being met 

An example of an emergency may include, your admission into hospital or other health needs which preclude you from continuing to provide care; or a family emergency, such as a close relative being taken ill and requiring support, etc. 

On completion of this document, you will be provided with a Carers Emergency Card by Newham Network, which you can carry with you and detail the individuals you would like to be contacted if you are taken ill. 


How does it work?

Carers register with the scheme and provide information about the person they look after (for example, medication) and the names of people who can be contacted in the event of an emergency and who have keys to your home. This information is held by the Newham Network. If they receive a call that you have had an accident, they will take action depending on what has happened to you.

It is important that the individuals you may name as emergency contacts are aware and are also given a copy of this document.    

How can I join the scheme?

To join the scheme you must be registered as a carer in Newham. You can download the registration form below and follow the instruction or talk to one of our team based in Newham or contact our Carers Hub or we will email or post the registration form to you.