Coronavirus (Covid-19)

Our Carers Hub remains open and you can contact us on 0300 303 1555, or email us at

Our webchat will be available: during the week and every Wednesday 6-8pm. Visit our website and click on the "chat to us" button to open a chat window 

If you need some support, or you just want to contact us for a chat, our team are available to talk and find the help you need. 

Our community team have collated a wealth of local information during this challenging time and are ready to help and will make contact with those who request support either by phone or video chat.

Useful links:

Newham Council

Information about disruption to services and find out how to volunteer and request support


Supporting residents most in need with essentials

Your Wellbeing

It's natural to feel anxious during times of uncertainty. Here are some tips which may help you

Emergency Plans

It is advisable to make a plan should you be unable to continue your caring role

Benefits Support

Read the latest information on the coronavirus and benefits guidance from Turn2Us


Information regarding funerals and bereavement support


Guidance from the National Trading Standards Scam Team, including online training

Things to do

Some suggestions of things to do during lockdown

Local News

Coronavirus information in Newham

Newham Council's website has lots of useful information for residents about Covid-19, Rapid Testing and Support for residents. 

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Rapid Testing

Carers can receive a Coronavirus rapid test without symptoms. 

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