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Newham Directory
Please find below information and links to services in Newham which carers may find useful:
Care Choices aims to provide you with the information you need to find social care services in your area. In Newham they do not have a published directory but you can use their online search tool or click on the following link to find a list of services in London >>
Age UK East London offers support for older people and their carers. The services they offer include:
- Information and advice
- Podiatory Service (delivered by Complete Feet Care, from Age UK offices in Plaistow)
- Silver Surfers
- Benefit Checks
- Advocacy
Tel:
Email: info@ageukeastlondon.org.uk
Web: www.ageuk.org.uk/eastlondon/
Alzheimer’s Society provide a range of services for people living with dementia and their carers.
National services:
National Dementia Helpline – 0300 222 11 22. Open seven days a week providing information, advice and emotional support to anyone affected by dementia.
TalkingPoint – A online community where you can ask questions, share experiences and get information and practical tips on living with dementia. It’s free to use, open 24 hours a day and all you need is an internet connection.
Local Services:
Findsupport near you – A comprehensive directory that allows you to find advice and information support services. Simply enter your postcode or location.
Tel: 0208 472 0658
Email: newham@alzheimers.org.uk
Citizens Advice Newham provides free, confidential and impartial advice for communities in Hackney, Newham and Tower Hamlets on the big issues affecting people's lives. They offer a telephone service and booked appointments at Stratford Advice Arcade and Canning Town. If you are a patient at Vicarage Lane Health Centre and Manor Park Surgery and are a registered patient of the Newham transition team, you can book an appointment by telephone at the surgery you wish to visit. as well as booked appointments for registered patients at .
Services provided:
- Employment
- Money advice, debt and financial inclusion
- Welfare benefit
Tel: 020 8525 6379 - Lines are open at the following times: Tuesdays: 10:00am to 1:00pm Wednesdays: 10:00am to 1:00pm
Web: www.eastendcab.org.uk/newham/
Community Neighbourhood Link Workers (CNLW) support older and disabled residents to find out about local activities, improve their health & well-being and become more involved in their communities. Based in the 8 Community Neighbourhoods in the borough, they can give residents information and advice in relation to Adult Social Care and Health services and community-based activities as well as one-to-one time-limited (six weeks) to support social isolated or lonely residents.
Email: chsocialcare@newham.gov.uk
Web: www.adultsocialcare.newham.gov.uk
Macmillan Cancer Support Newham Information and Support Centre offers comprehensive and appropriate information in a relaxed and friendly environment. The service is open to anyone who is affected by or would like more information on cancer, as well as their relatives and friends.
Services Provided:
- Cancer information materials
- Information
- Benefits Advice
- Self Help & Support Groups
- Signposting to other services
Tel: 0207 363 8758
Web: www.macmillan.org.uk
Newham Carers Network is part of the Renewal Programme and runs the Carers Empowerment through Health programme. Carers will be empowered in their caring role through a number of workshops including advocacy for self and others, managing stress, eating for health and behaviour management
Tel: 0208 471 6954
Email: catherine.isles@renewalprogramme.org.uk
Web: www.renewalprogramme.org.uk
Newham Network Telecare Services provide a personalised alarm system offering remote care to support people to stay safe and to continue to live independently within their own homes.
All the telecare equipment is linked to a telephone based alarm unit. If you press the personal alarm or if a sensor is activated, the specialist control centre, Newham Network Telecare Services, is alerted and their operatives will speak to you and respond in the most suitable way, for example call the emergency services or contact a key holder.
They can also install sensors in your home such as smoke and carbon dioxide detectors to monitor and alert Newham Network Telecare if something goes wrong.
An emergency response is provided 24 hours a day, 7 days a week, 365 days a year, so help is always available
Tel: 0203 373 8892
Email: NewhamNetworkSupportServices@newham.gov.uk
Web: www.newham.gov.uk
Newham Talking Therapies offers a range of free and confidential talking therapies and specialist support to help you feel better within the borough of Newham. Support is provided through workshops, courses, groups and individual treatment at a variety of locations. Your therapist will discuss the options available to you at your first appointment. Newham Talking Therapies can help support people with a number of conditions, including stress, bereavement, anger, long-term health conditions, low mood and depression.
You can ask your GP to refer you, or you can refer yourself. You will be contacted as soon as possible and discuss suitable treatment options.
Tel: 020 8475 8080
Web: www.newhamtalkingtherapies.nhs.uk
Subco Trust provide a wide range of services to Asian elders and their families and refer on to other appropriate services. Information and advice given covers many topics, for example, social care and health services and how to access these, housing services, benefits, aids and adaptations, transport, different health conditions.
Services provided:
- Information and advice
- Day opportunities
- Dementia support
- Advocacy
- Carer support
Tel: 0208 548 0070
Email: carers@subcotrust.org.uk
Web: www.subcotrust.uk
Assistive Technology
Service
Assistive Technology is a range of electronic gadgets that can help
individuals remain safe, secure and independent in and around their own home.
This includes:
·
a
basic pendant alarm that links to a monitoring centre that can be pressed if an
individual is unwell or has a fall (known as Telecare)
·
wellbeing
detectors that can support individuals to ensure they remain well and are doing
the things that will maintain their wellbeing
·
sensors
that link to a monitoring centre that can support individuals around the home
(e.g. bogus caller, epilepsy, fire and flood, property exit, etc.)
·
GPS
location devices that use a mobile network to raise an alert to an informal
Carer or monitoring centre (if requested)
·
And
digital apps for example, Brain in Hand, which provides personalised support
from a smartphone.
All devices are free.
Monitoring can be done by a family member or Newham Network (weekly
charge applies). Monitoring charges do not apply to customers
(i) aged 75+ who live alone and (ii) has diagnosed memory difficulties OR
is in palliative OR end of life care.
Referrals can be made by
individual residents and by private, statutory and voluntary organisations.
T: 03000031303
E: HSG.ControlRoom@newham.gov.uk
Bereavement Service
The Service is for adults living in Newham who
have experienced grief, loss and bereavement at any time, either recently or
years ago. Support includes advice and information; bereavement
counselling; and peer support.
T: 020 7510 1081 / 020 7510 4268
Carers Support Service
The Service provides low level emotional and practical support for all
Carers aged five plus. Upon referral, Carers are screened and dependent on the
outcome provided a Service within one of three tiers:
Tier 1 – information, advice, guidance and advocacy; emergency planning,
Carers Discount Card, Carers Empowerment Programme
Tier 2 – peer support groups
Tier 3 – one to one case work
T: 0300 303
1555
COVID-19 Helpline
The
COVID-19 Helpline can help if you have questions about COVID-19 including:
· how to access testing;
· how to access priority supermarket delivery slots;
· help accessing support during the pandemic or while
you’re isolating; or
· general advice on how to stay safe during COVID-19
T: 0207 473 9711
E: covidhelp@community-links.org
9am–7pm, 7 days a week (9am–3pm on Christmas Day, Boxing Day &
New Year’s Day)
Dementia Support Service
Newham New Deal Partnership provides practical,
person-centred support and advice for Newham residents living with dementia (or
awaiting a diagnosis) and their carers and family, peer support and group sessions
to enhance well-being.
We also provide a dedicated casework service,
working intensively for up to three months to resolve an issue.
T: 0208 472 0658
Living
Made Easy
Are
you are finding everyday activities such as get in /out of the bath, getting
off the toilet, getting up from chairs or out of bed difficult?
Do
you have:
- Sight or
hearing loss
- Physical or
learning disabilities
- Frailty or
illness
If
so there is a wide range of small items of equipment available that can help
you or the person you care for manage everyday living tasks and promote
independence.
Sometimes
these items are all that is needed to help you to maintain your independence
and quality of life.
Examples
of equipment that is available include a:
- Chair raiser
to make it easier for you get on and off a chair
- Stair rail to
hold onto when managing steps
- Grab handle
by the bath to help you get in and out of the bath safely
- Raised toilet
seat to help you get on and off the toilet safely
- Trolley to
help you to safely take your meals from one room to another
- Bed rail can
help you to sit up in bed
- Bath board
and seat help you to get in and out of the bath safely
- Personal
alarm often worn round the neck to call for help when you need to. This type
of equipment is often referred to as telecare.
The
following link will help you to work out what difficulties you’re having and
what equipment is available. https://asksara.livingmadeeasy.org.uk/
Newham
MoneyWorks
MoneyWorks offers support
to Newham residents who may be struggling with debt or the everyday cost of
living. They are a free confidential service and here to help you secure
financial wellbeing.
T: 020 8430 2041
E: moneyworks@newham.gov.uk
Physical and Mental
Wellbeing
A
collection of resources and organisations who can provide support to help you
stay physically and mentally healthy, both during COVID-19 and afterwards, are
available on the Newham Council website: https://www.newham.gov.uk/coronavirus-covid-19/covid-19-mental-health-wellbeing/
Sensory Service
The Service supports
residents who are blind or partially sighted, deaf, hard of hearing or
deafblind. The Team provides specialist, hands-on practical services tailored
to your needs, from registration to rehabilitation, mobility training, support
with communication and help to find the services that you need.
Talking Newspapers
Talking Newspapers support blind and partially sighted people by providing an audio recording of their local newspaper; audio recordings of articles of interest from local and national magazines; and local information on events.
T: 07706 650387
Winter Fuel Payment
You
could get between £100 and £300 tax-free to help pay your heating bills if you
were born on or before 5 July 1953. You usually get a Winter Fuel Payment
automatically if you get the State Pension or another social security benefit
(not Housing Benefit, Council Tax Reduction, Child Benefit or Universal
Credit).
Find out more at www.gov.uk/winter-fuel-payment
To
find out more about other grants available to help you stay warm during the
winter visit: https://www.newham.gov.uk/health-adult-social-care/keeping-warm-winter/1
For
more advice on how to stay warm during the winter contact the SHINE London
energy advice service
T: 0300 555 0195
9am–5pm, Weekdays
Directory
of Support Services in Newham
(Check
for Christmas/New Year’s opening times)
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Loneliness
and Isolation |
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Community
Neighbourhood Link Worker service |
Providing advice and support in tackling loneliness and
isolation. |
T: 0203 373 1804 E: CNLW@newham.gov.uk |
|
Chat
Newham |
Befriending calls to support people who live alone and
vulnerable. |
Free Line 0808 196 3510 10am–4pm Mon–Fri |
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Age
UK |
Support with benefits,
pension and managing finance. Also Digital Help |
Digital Help T: 0208 981 7124 E: Sophie.ibotson@ageuk eastlondon.org.uk 9am–1pm Weds |
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Food Banks |
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Food
Bank and Digital Inclusion |
Essential need of food
and digital support with accessing services online. |
395 High Street North E12 6PG 11am–2pm Tues & Fri |
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Newham
Food Alliance |
Addressing food poverty
by supporting residents with food parcels and meals. Setting up online
shopping and making an order. |
T: 07790 975 086 E: frontdoor@newhamfood alliance.org 9am–5pm Mon–Fri
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Subco
Trust |
Asian meals, delivery
service. Weekend emergency food parcels and a shopping service. |
7 days a week T: 0208 548 0070 E: taskin@subcotrust.org.uk |
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Adult Learning and Volunteering |
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Online
Adult Learning |
ESOL ESOL- Women Only Mathematics |
To register E: eduacation@renewal programme.org.uk |
|
Chat
Newham |
Volunteer to be a
telephone befriender |
E: support@renewal Programme.org.uk |
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Advocacy and Befriending Support |
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Age
UK |
Elders Advocacy |
T: 0208 981 3223 E: info@ageukeastlondon.org |
|
Bonney
Downs - The Well |
Advocacy and Befriending
support. |
T: 0208 586 7070 E: Clem.richards@bonny Downs.org |
|
Chat
Newham |
Befriending calls to support people who live alone and
vulnerable. |
Free Line 0808 196 3510 10am–4pm Mon–Fri |
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Voiceability
|
Advocacy support |
T: 0300 303 1660 E: helpline@voiceability.org |
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Mental
Health and Wellbeing |
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Newham Talking
Therapies |
Emotional support, mood management
and overcoming difficulties in life. |
Referrals and bookings
T: 020 8536 2450 www.newhamtalkingtherpies.nhs.uk 9am–5pm Monday–Friday |
|
Mental
Health Crisis Line |
Crisis support 24/7 |
24/7 T: 0207 771-5888 |
|
Care
in Mind |
Counselling and listening Social activities online |
T: 0207 055-0808 e: info@careinmind.org.uk |
|
Mental
Health Crisis Prevention Service |
121 support with debt,
welfare benefits, housing and more. |
Community Links T: 07540 668-943 E:Rosalind.reynolds-grey@ community-links.org 9am–5pm Mon–Fri |
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Bereavement Support |
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Newham
Bereavement Support |
Remote counselling, early
bereavement support, funeral information and advice on welfare benefits. |
Mind Self-referral: nbs@mithin.org.uk T: 0207 510 1081 / 0207
510 4268 |
|
Drop-in
Bereavement Centre
|
Listening and counselling |
T: 07396 016-5323 |
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Financial Support |
|
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Newham
MoneyWorks |
MoneyWorks offers support to Newham residents
who may be struggling with debt or the everyday cost of living. We are a free
confidential service and here to help you secure financial wellbeing. |
T: 020 8430 2041 9am–5pm, Monday–Friday 112–118 The Grove, E15
1NS |
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Libraries |
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Newham
Libraries |
To book a PC or activity call your library
directly. Online Library offer- digital books, audio books
and games. |
Beckton Globe Library 020 3373 0853 Canning Town Library 020 3373 0854 Custom House Library East Ham Library The Gate Library 020 3373 0856 Green Street Library 020 3373 0857 Manor Park Library 020 3373 0858 Plaistow Library 020 3373 0859 Stratford Library 020 3373 0826 1pm–4pm Sun |
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