Story of Carers First


Carers First was established in Tonbridge in 1991, by carers who wanted to help others in a similar situation.

In 1996 Carers First received charity status and became a registered not for profit organisation, number 1085430 and company limited by guarantee.

In 2009 Carers First became the parent company of Medway Carers Centre, a charity set up in 1991 by carers, some of whom remain on the Board of Trustees today. 

The two charities merged fully in April 2013, by which time Carers First was already supporting over 5,000 carers across South West Kent, North West Kent and Medway. 

Originally a member of the Princes Royal Trust for Carers (PRTC), Carers First became a network partner of Carers Trust after a merger between PRTC and Crossroads Care.

2016 marked Carers First’s Silver Jubilee, by this time the charity had grown greatly both in terms of services but also geographical reach. In January 2016, Carers First became the parent company of Crossroads Care Medway, another network partner of Carers Trust, providing respite care to those living in the Medway area. The two charities merged in April that year.

In June 2016, Carers First was awarded a contract by Lincolnshire County Council to deliver services to carers across the entire county. In October 2016, Carers First was also awarded a contract by Waltham Forest Council to deliver services to carers across the diverse London Borough.

The charity continued to grow from strength to strength and in 2018, started to provide services to carers in the London Borough of Haringey and a county wide service in Essex.

Today, Carers First works with over 23,500 unpaid carers aged 5 - 105 and their families, providing practical information and advice; making it easier for them to continue living their lives to the fullest.