Working For Us
We have significantly grown over recent years, staying true to our values and commitments and now support over 16,000 carers across the west of Kent, Medway, the county of Lincolnshire and the London Borough of Waltham Forest. To deliver our services, we have an experienced team of over 130 staff and over 60 volunteers.
We seek to recruit and retain a high calibre of committed staff, with a passion for delivering excellent support to Carers.
Staff benefits include a minimum of 30 days holiday (inclusive of Bank Holidays), membership of Benenden Healthcare, childcare vouchers and a mileage allowance. Carers FIRST will provide a Workplace Pension Scheme to employees in line with the current pension legislation.
Our offices are based at Strood, Tonbridge, Grantham and Waltham Forest, with most of our staff working remotely in the community supporting carers where they live.
We actively promote equality of opportunity for all and we value diversity.
We ensure all staff receive comprehensive training as part of their Induction Programme, to equip them with the necessary knowledge and skills to support our carers and continue to provide ongoing training and support through external training, relevant vocational qualifications, supervision and appraisals.
Upon joining the organisation we check if staff have current training from previous employment and training is booked for them as required. The mandatory training courses we provide include First Aid, Health & Safety, Moving & Handling, Adult Protection and Child Protection.
Staff complete other specific training that is appropriate to the client group they are working with e.g. our Respite Community Support Workers who support carers of a child with a disability such as Autism or Aspergers undergo Autism & Aspergers Awareness and those who support adult carers complete training relevant to the needs of the person they are caring for e.g. Dementia Care Awareness, Parkinsons etc.
All training is recorded detailing the name of the course and date attended and staff are booked for updates on their training as needed. Some training courses need to be renewed yearly so that staff are kept up to date with any revised legislation and to refresh their skills for those courses including a practical element. Other courses require only a two or three year update.
Every employee has an annual evaluation of their training needs which is included in their annual appraisal. Appropriate training is arranged for any identified skill gaps.
If at the time of joining the organisation, a Respite Community Support Worker does not hold an NVQ 2 Health & Social Care qualification or equivalent, Carers FIRST will support the employee to obtain this within the first two years of their employment.