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Our strategy 2025-2028

This strategy sets out our ambitious plans to support significantly more carers, forge new partnerships and collaborations and deliver innovative approaches to scale our support and impact for carers. ​

Reach more carers

By 2028, we aim to achieve a 45% increase in our reach, a 40% rise in the number of registered carers, and a 35% enhancement in the provision of personalised support for those carers. Our goal is to expand our online community and offer support to more carers within the first 12 months of their journey. We are committed to ensuring that the number and diversity of the carers we support reflect the local community's profile.

Developing our strategy

Co-production and collaboration are at the heart of how we operate. We have developed this strategy in partnership with our people, our partners, our funders and the carers we support.

With their collective views and opinions, we've formed a strategy that will enable us to reach and support significantly more carers and make a positive difference to their lives.

5.8 million

Unpaid carers

There are over 5.8 million people who are carers

£184 billion

Saved each year

Each year, unpaid carers save the UK economy £184 billion

2 in 3

Will become a carer

Two in three people can expect to become a carer at some point in their lifetime

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