Job Title: Carer Support Adviser
Salary: £25,850 per annum
Contract: Permanent
Hours: 37 Hours per week
Location: Hybrid - working from Haringey community and some home working
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Carer Support Adviser for Haringey carers your responsibilities would include: -
- Provide personalised information and advise to carers which enables them to man age their caring responsibilities.
- Provide a range of opportunities for peer support.
- Identify carers through networking and the promotion of services Carers First offers locally.
- Develop a strong understanding of the Carers First database, systems and processes.
About you
To be successful in this role you will need:
- Experience of working with adults within the health and social care sector.
- In-depth knowledge of issues which impact on carers
- Experience of undertaking person-centred assessments, co-producing and implementing support plans.
- Demonstrate empathy and the ability to work with carers in a non-judgmental manner, recognising they are the experts in care.
- Experience of planning and delivering groups and activates in a variety of settings.
- Excellent interpersonal skills and proven ability to develop effective working relationships with a range of organisations, partners, funders, and users of the services.
- Excellent communication skills, listening, written and verbal.
- Experience of working in partnership with other organisations to deliver a range of support to carers and individuals.
- Highly competent in use of IT (Microsoft Applications Word, Excel, Outlook), mobile telephone and social media platforms.
- Experience of using a database to record interventions and manage workstreams.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
All successfully shortlisted candidates will be invited to interview week commencing: date to be confirmed.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
There are currently 5.7 million unpaid carers in the UK, however carer charities estimate that number could be as high as 10.6 million. Their huge contribution saves our economy £162 billion each year - the cost of a second NHS. Each carer’s needs and situation are unique, but many face similar challenges. They can struggle to balance employment, finances, or their own wellbeing and time for themselves with their caring role. They may not be aware of the help and support available to them - and that is why we are here.
Carers First works directly with, and for, thousands of carers, providing personalised information and tailored support in the way that suits them: online, on the phone, or face to face in their local community. With the help of our supporters and volunteers, we can continue to be there for carers, helping them find balance, and to live their lives to the fullest - today, and for years to come.
Last year, we reached over 376,000 carers through digital services and face to face activities. We have been able to make a material difference in carers’ lives and we can evidence that carers feel more confident, informed and resilient in their caring role.
We are growing, and currently have over 50,000 carers registered with us.
When you join Carers First, you join a vibrant, inclusive, and supportive team who all have a shared interest in supporting unpaid carers to continue living their lives to the fullest, across the country. In a community dedicated to caring, we believe that our employees and volunteers really do make a difference, therefore, we emphasise the importance of learning and development, as well as actively encouraging them to develop their skills with our fantastic learning and development programme. This means that all of our team become the best that they can be, whilst helping others do the same.