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Day's Out Directory

Free day out

Free entry to LEGOLAND® Windsor for unpaid carers

United Kingdom

Find out about free entry to LEGOLAND® Windsor for unpaid carers visiting with someone with a disability.

How to claim

All of the theme parks run by the Merlin group, which includes LEGOLAND® Windsor, allow you to claim one free carer ticket if you go with someone with a disability. In order to receive this carer ticket, you must be aged 14 or over and will need to show evidence and photo ID at the ticket kiosk, even if you book the tickets online. Take a look at the website of the particular attraction you wish to visit for a list of evidence they will accept, and for more specific information about accessibility including things like disabled parking.

If the person you care for would like to visit Merlin attractions regularly, they may want to purchase a Merlin Annual Pass. If so, then they can also claim one free carer pass at the same time. The complimentary pass is in the name of the Passholder with a disability so it can be used by any carer who they want to accompany them, including different ones on each visit if they wish. It can only be used when the named Passholder is present. To claim the free pass, they need to buy a full price Merlin Annual Pass, and then complete an online form and attach the relevant evidence. Merlin will then provide a code allowing them to purchase a complimentary pass online.

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