Caring is Personal is a campaign coming out of Croydon and Merton to encourage people who care for someone to pick up the phone to a local helpline, operated here by Carers First.
Carers First is the commissioned lead organisation in Croydon and Merton and acts as the central access point for unpaid carers seeking support. We work in close partnership with a wide range of local organisations who also provide vital services to carers, including the local authority.
The right support can make things easier for you and your loved one. That might be a respite practical or financial support, or help to navigate the system.
No forms or being passed around. Just one call to our helpline and you’ll be in touch with a real person who ‘gets it’ and knows what’s out there.
You might find support you didn’t know existed: whether that’s opportunities to re-charge, activities for both of you to enjoy, or advice on juggling caring with work.
"As soon as I made that first phone call four years ago, everyone I’ve spoken to has been so kind, they’ve always had time for me.
I can't tell you how much Carers First has lifted me up. If only more organisations were like Carers First. I recommend you all the time, I can't recommend you enough!”
Almost 30,000 Croydon residents care for someone, but most go unsupported.
If you’re an unpaid carer, aged 18 and over, supporting someone in Croydon, we’re here to help with tailored/personalised support, one-to-one guidance and with groups and activities taking place online and in your community.
Find out what’s going on locally at our groups and events
Almost 15,000 Merton residents care for someone, but most go unsupported.
If you’re an unpaid carer, either as an adult (18+) or a young carer (5-18), supporting someone in Merton, we’re here to help with tailored/personalised support, one-to-one guidance and with groups and activities taking place online and in your community.
Find out what’s going on locally at our groups and events
Whether you're a carer in need of support or you're a professional concerned about somebody, you can refer through our local services.